In this Privacy Policy (hereinafter – Privacy Policy) we present information about how UAB Reklamdariai, legal entity code 304471611, registered office address: P. Vileišio st. 18, LT-10306 Vilnius, Lithuania (hereinafter – the Company) processes your personal data, which you can provide on the website www.crafters.lt (hereinafter – the Website), by contacting us by e-mail by mail or phone or upon arrival at the Company’s headquarters.

WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU?

When you visit the Company’s headquarters, the website, contact us by e-mail. by mail or phone, we may collect the following information:

• information we collect with the help of cookies (for details, see “What cookies are used on this website?”);
• information that you provide when submitting inquiries, requests or complaints to us (name, surname, e-mail address, text of your inquiry). We will store this data for 2 (two) years from the date of receipt of your inquiry;
• any other personal data about you that you may provide to us at any time when using our website or communicating with us. We will store this data for 2 (two) years from the date of its submission.

WHAT COOKIES ARE USED ON THIS WEBSITE?

A cookie is information that a web server sends to a web browser and that is stored in the browser. This information is sent to the web server every time the browser requests to open a page from the server. This allows the web server to identify and track your web browser.

You can find more information about the cookies used on the website here:

WHERE CAN WE DISCLOSE YOUR PERSONAL DATA?

We may disclose your personal data to personal data processors who provide us with services or work (providers of information technology, software maintenance and administration services, security services, document archiving services, etc.) and process your data on behalf of the Company as data controller. Processors have the right to process personal data only on our instructions and only to the extent and to the extent necessary. When we use data processors, we take all necessary measures to ensure that our data processors have also implemented appropriate organisational and technical measures to ensure the security of personal data and to maintain the confidentiality of personal data.

Please be informed that your personal data will not be transferred to a third country and/or an international organisation.

HOW IS YOUR PERSONAL DATA PROCESSED?

Your personal data will be processed in accordance with the Law on Legal Protection of Personal Data of the Republic of Lithuania, the requirements set out in other legal acts.

We process your personal data only on the basis of the following grounds as defined in the legislation governing the protection of personal data legitimate grounds – your consent and where the processing of personal data is necessary for the legitimate interest of the Company.

We implement organisational and technical measureswhen processing your personal data, that ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure or any other unauthorised processing.

HOW LONG DO WE KEEP YOUR DATA?

We will retain your personal data for the terms set out in this Privacy Policy. After the expiry of the retention periods, the personal data will be deleted or destroyed.

In cases where your personal data is contained in the texts of relevant documents (contracts, orders, requests, etc.), we will archive and store them in accordance with the terms specified in the General Index of Document Retention Periods approved by the Order of the Lithuanian Chief Archivist.

We promise that in all cases we will keep your personal data for no longer than, longer than the purposes of the processing or as required by law, if they provide for a longer retention period.

WHAT ARE YOUR RIGHTS?

You have the right to:

• make a written request to us to provide you with information as to whether data relating to you are being processed and, if such data are being processed, you have the right to have access to your personal data and to the following information: the purposes of the processing; the categories of personal data concerned; the recipients of the data, or the categories of recipients to whom your personal data have been, or are likely to be, disclosed; and, where practicable, the period of retention of the personal data or, where not practicable, the criteria for the determination of that period;
• request the rectification of inaccurate or incomplete personal data relating to you;
• require us to delete your personal data. Nevertheless, this right is not absolute and may be based on any of the following grounds: the personal data is no longer necessary to achieve the purposes for which it was collected or otherwise processed; you have decided to withdraw your consent to the processing of your personal data where your personal data is processed solely on the basis of your consent and where there is no other basis for the processing of your personal data; your personal data has been processed unlawfully; or your personal data is subject to an obligation to delete;
• request the restriction of the processing of your personal data where one of the following applies: you contest the accuracy of the data for a period of time within which we can verify the accuracy of your personal data; the processing of your personal data is unlawful and you do not consent to the erasure of your personal data and instead request that we restrict the use of your personal data; or we no longer require the data for the purposes of the processing of your personal data, but we need the data in order for us to assert, exercise, or defend a legal claim. Where the processing of your personal data is restricted, we may only process such personal data, other than for storage, with your consent or for the establishment, exercise or defence of legal claims and/or to protect your rights or the rights of another person or for reasons of public interest;
• request that we transfer the personal data we process about you to another data controller, where this is technically feasible;
• lodge a complaintwith us if you believe that your personal data subject, rights have been and/or may be violated.

HOW CAN YOU EXERCISE YOUR RIGHTS?

• email: info@crafters.lt
• by post to P. Vileišio st. 18, LT-10306 Vilnius, Lithuania
• by arriving at the registered office of UAB Reklamdariai at P. Vileišio st. 18, LT-10306 Vilnius, Lithuania

Requests received include, we will respond to you in writing in accordance with the procedures laid down by law and within the time limits and will endeavour to provide you with information as soon as possible, but no later than 30 days after receiving your request.

If, after receiving a request, complaint or demand, we become suspicious about the identity of the person making the request, we have the right to ask for the identity of the person making the request.

If we fail to provide you with the information you need and/or if you have a complaint about this, how your personal data is processed, You have the right to contact the State Data Protection Inspectorate by lodging a complaint.

HOW WILL WE INFORM YOU ABOUT CHANGES TO OUR PRIVACY POLICY?

We may update or change this Privacy Policy at any time. Such updated or amended Privacy Policy will be effective upon posting on our Website. You should check it from time to time to ensure that you are satisfied with the current version of this Privacy Policy.

When we update our Privacy Policy, we will notify you of what we consider to be material changes by posting them on the Website. You can look at the “Date of Update ” date at the bottom, to see when the Privacy Policy was last updated.

HOW TO CONTACT US?

If you have any questions regarding the terms of this Privacy Policy, please contact us using the details provided below, by telephone or by email or registered mail:

UAB Reklamdariai
Legal entity code 304859724
Registered office address: P. Vileišio g. 18, LT-10306 Vilnius, Lithuania
Phone +370 659 68000
Email: info@crafters.lt

This Privacy Policy is governed by the laws of the Republic of Lithuania. Any disputes arising out of these privacy provisions will be resolved by negotiation, failing which, in the courts of the Republic of Lithuania in Vilnius.

The Privacy Policy was last updated on 19 October 2022.